Shipping And Terms

PRICES, SHIPPING & HANDLING CHARGES:  We ship normally ship via USPS Priority Flat Rate shipping or UPS to ensure that your items are delivered safely and quickly. Shipping cost include shipping and handling fees. Please feel free to email us with any questions you have about specialty shipping, international shipping and gift wrapping, nicole@lilianasterfield.com

TERMS OF USE & AGREEMENTS: Welcome to Lilian Asterfield's online shop (site). Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

DELIVERY: Purchased items will be shipped out in 7-10 business days of the order. This may vary due to travel and our trade show schedule, this is a small business run by one person. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify nicole@lilianasterfield.com. Buyer assumes any and all duties and customs costs for orders shipping outside of the U.S. and will be contacted in advance should additional charges need to be made. Lilian Asterfield is NOT responsible for any lost, stolen or damaged shipments. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items. 

PRIVACY: Lilian Asterfield respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal. 

GENERAL: We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time. 

PRODUCT INFORMATION: Lilian Asterfield products displayed at the Site are available in select stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

PRODUCT AVAILABILITY: Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order. 

COUPON CODES AND SALE: Coupons may not be applied to previous period purchases. It is the customers responsibility to apply the coupon at checkout. We do not refund or adjust orders. All coupon code sales are final.

RETURN POLICY: We are happy to accept exchanges within 14 days of purchase. The item must be delivered to us within those 14 days in perfect condition and in original packaging. Customer is responsible for all shipping and restocking charges. Past 14 days all sales are final. Gift cards, custom orders, special orders and sale items are all FINAL SALE. 

COLORS: We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

SITE CONTENTS: Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Lilian Asterfield. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Lilian Asterfield. The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. 

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS: All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Lilian Asterfield on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Lilian Asterfield property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Lilian Asterfield of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Lilian Asterfield will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Lilian Asterfield is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. You agree that Lilian Asterfield may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Lilian Asterfield may use your information for marketing and promotional purposes. 

LILIAN ASTERFIELD COMMUNICATIONS TO YOU: You agree that Lilian Asterfield may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Lilian Asterfield products or services, or for such other purpose(s) as Lilian Asterfield deems appropriate. DISCLAIMER: THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT COMPANY NAME SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. INACCURACY DISCLAIMER From time to time there may be information on Lilian Asterfield that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Lilian Asterfield purchase you may return it with your invoice to Lilian Asterfield by mail. Please see our Return Policy. INDEMNIFICATION: You agree to defend, indemnify and hold Lilian Asterfield harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. 

MISCELLANEOUS: Unless otherwise specified and except to the extent Lilian Asterfield products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Lilian Asterfield products and services available in the United States and select foreign markets. This Site is controlled and operated by Lilian Asterfield from its office in M.A.. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the M.A.. TERMINATION: This Agreement is effective unless and until terminated by either you or Lilian Asterfield. You may terminate this Agreement at any time. Lilian Asterfield also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Lilian Asterfield sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Lilian Asterfield, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

PRIVACY: Lilian Asterfield respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal. 

THANK YOU FOR YOUR PATRONAGE